Terms of service
Terms of Service
Last updated: August 2026
OVERVIEW
This website and the products and services offered through it are operated by PLR Fairy LTD. Throughout these Terms, the terms “we”, “us” and “our” refer to PLR Fairy LTD.
These Terms of Service (“Terms”) apply to your use of our websites, membership areas, sales pages, checkout pages, digital products, memberships, subscriptions, AI-assisted tools and other services provided by PLR Fairy LTD (collectively, the “Services”).
These Terms apply to purchases made through plrfairy.com, members.plrfairy.com, our Systeme.io pages and any other official PLR Fairy LTD sales or checkout pages.
By accessing our Services or purchasing from us, you agree to these Terms together with any other policies or licences that apply to your purchase, including our Privacy Policy, Refund Policy and, where applicable, our PLR Licence.
If you do not agree to these Terms, you should not use our Services or make a purchase.
Nothing in these Terms affects any statutory rights that cannot legally be excluded or restricted.
1. COMPANY INFORMATION
PLR Fairy LTD
Company No. 16981046
Registered Office:
Unit 129123
Lytchett House
13 Freeland Park
Wareham Road
Poole
Dorset
BH16 6FA
United Kingdom
Email: hello@plrfairy.com
2. ELIGIBILITY AND ACCOUNTS
You must be at least 18 years old, or have the permission of a parent or legal guardian, to purchase from PLR Fairy LTD.
Where an account is required to access a product, membership, course or tool, you are responsible for keeping your login details secure.
Unless expressly stated otherwise, account access is for the purchasing customer only.
You must not sell, share, transfer or provide another person with unauthorised access to your PLR Fairy LTD account, membership, GPT, AI tool, course or other restricted digital service.
You are responsible for ensuring that the information you provide when purchasing or creating an account is accurate and up to date.
3. PRODUCTS AND SERVICES
PLR Fairy LTD primarily sells digital products and services, which may include:
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Printable resources
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Private Label Rights (PLR) products
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Canva templates
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Digital downloads
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Memberships and subscriptions
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Courses and training
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GPTs and AI-assisted tools
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Printable builders and generators
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Business resources and templates
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Digital bundles
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Other digital products and services
We aim to describe our products accurately. However, colours and appearance may vary depending on your device, screen, printer, software and settings.
Please read the relevant product description carefully before purchasing to ensure that the product is suitable for your requirements.
We may update, modify or discontinue products and services from time to time.
4. ORDERS
When you place an order, you are offering to purchase the relevant product or service under these Terms.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment problems, obvious pricing errors, misuse of our Services or other legitimate business reasons.
If we cancel an order after payment has been taken and no product or service has been supplied, the relevant payment will be refunded.
Customers are responsible for checking their order and email address before completing a purchase.
5. PRICES AND PAYMENT
Prices are displayed on the relevant product, sales or checkout page and may be shown in GBP, USD or another stated currency.
Prices may change at any time. Any price change will not affect an order that has already been completed.
Payment is normally required at the time of purchase unless a payment plan, subscription or other arrangement is expressly offered.
Payments may be processed by third-party payment providers such as Stripe and PayPal.
PLR Fairy LTD does not directly store your complete credit or debit card details.
You are responsible for ensuring that you are authorised to use the payment method provided.
Any applicable taxes will be handled in accordance with the tax requirements applying to the transaction.
6. DIGITAL DELIVERY
Unless expressly stated otherwise, products sold by PLR Fairy LTD are digital products and no physical product will be shipped.
Digital products may be supplied through:
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A download link
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Email
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A customer account
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A membership area
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A course or resource portal
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A third-party platform
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Access to an online tool or GPT
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Another electronic delivery method described at the time of purchase
You are responsible for providing a valid email address and maintaining access to the email account used when purchasing.
If you do not receive or cannot access your purchase, please contact hello@plrfairy.com and we will assist you.
7. DIGITAL CONTENT AND CANCELLATION RIGHTS
Many PLR Fairy LTD products provide immediate access to digital content.
Where required by applicable consumer law, you may be asked to expressly consent to the supply of digital content beginning immediately and acknowledge the effect this may have on your statutory cancellation rights.
Your rights in relation to refunds, faulty digital content and cancellations are further explained in our Refund Policy.
Nothing in these Terms or our Refund Policy is intended to remove or restrict statutory rights that cannot legally be excluded.
8. REFUNDS
Due to the digital nature of our products, refunds are not normally provided once digital content or access has been supplied or accessed, except where required by law or where a particular offer includes a stated refund guarantee.
If a product is faulty, materially different from its description, or you believe you are otherwise legally entitled to a remedy, please contact us.
Our full Refund Policy applies to purchases from PLR Fairy LTD and should be read alongside these Terms.
9. MEMBERSHIPS AND SUBSCRIPTIONS
Some PLR Fairy LTD Services are provided through recurring memberships or subscriptions.
By purchasing a recurring subscription, you authorise the applicable payment provider to charge the subscription fee at the frequency stated at checkout until the subscription is cancelled.
You may cancel your subscription at any time before your next billing date to prevent future recurring charges.
Cancellation does not normally result in a refund of payments already made, except where required by law or where the applicable offer states otherwise.
Unless otherwise stated for a particular membership, access will normally continue until the end of the subscription period already paid for.
Membership pricing may change for new subscribers.
Where a price change affects an existing recurring subscription, we will provide notice where required.
Individual memberships may also have additional membership-specific terms. Where applicable, those additional terms form part of your agreement with PLR Fairy LTD.
10. PRIVATE LABEL RIGHTS (PLR)
Certain PLR Fairy LTD products include Private Label Rights (“PLR”) or other commercial-use rights.
The exact rights granted with a PLR product are determined by the licence supplied with that product and/or the current PLR Fairy LTD PLR Licence.
Where PLR or commercial-use rights are expressly granted, you may use, modify and/or sell the relevant content commercially only as permitted by the applicable licence.
The purchase of a PLR product does not transfer ownership of PLR Fairy LTD, our brand, websites, original source systems, membership platforms, software, AI tools, GPTs or other proprietary intellectual property.
You are responsible for reading and complying with the applicable licence before using, modifying, distributing or selling PLR content.
Where there is a conflict between these general Terms and a specific PLR licence concerning how a PLR product may be used, the specific product licence will govern those usage rights.
11. CANVA TEMPLATES AND SOURCE FILES
Where a product includes access to an editable Canva template, the template is supplied subject to the applicable PLR or product licence.
Unless expressly permitted by the applicable licence, customers may not resell, redistribute, share or provide access to the original PLR Fairy Canva template link or source file.
Customers are responsible for ensuring that their use of Canva and any Canva elements complies with Canva's own applicable terms and licensing requirements.
12. AI TOOLS, GPTs AND DIGITAL BUILDERS
PLR Fairy LTD may provide GPTs, AI-assisted tools, printable builders, generators and similar digital resources.
AI and automated outputs can vary and may occasionally contain errors, inconsistencies or unexpected results.
You are responsible for reviewing and checking generated content before publishing, distributing or selling it.
PLR Fairy LTD does not guarantee that AI-generated content will be completely error-free, unique or suitable for every intended purpose.
Where a PLR Fairy LTD tool grants PLR or commercial rights to generated outputs, those rights apply to the eligible outputs created using the tool, subject to the relevant product licence.
Purchasing access to a tool does not give you ownership of or resale rights to the underlying GPT, tool, software, instructions, prompt system, code, technology or PLR Fairy LTD intellectual property unless we expressly state otherwise.
You must not copy, reproduce, reverse engineer, redistribute, resell or provide unauthorised access to our GPTs, builders, tools or other proprietary systems.
Availability of AI-assisted services may depend partly on third-party platforms and technologies. Features or functionality may therefore change where a third-party provider changes its services.
13. INTELLECTUAL PROPERTY
Except for rights expressly granted under a PLR, commercial-use or other product-specific licence, PLR Fairy LTD retains all applicable rights in its original intellectual property.
This includes, where applicable, our:
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Business name and branding
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Website content
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Graphics and marketing materials
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Product descriptions
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Training materials
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Videos
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Membership content
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GPTs
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Software and digital tools
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Prompts and proprietary systems
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Original templates and resources
Nothing in these Terms prevents a customer from exercising commercial-use or PLR rights that have expressly been granted with a purchased product.
14. PROHIBITED USES
You must not use our Services:
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For unlawful or fraudulent purposes
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To infringe the intellectual property rights of PLR Fairy LTD or another person
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To distribute malware or harmful code
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To attempt to gain unauthorised access to our systems or accounts
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To scrape, copy or reproduce restricted content without permission
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To share paid membership or tool access without authorisation
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To resell products in a way prohibited by their applicable licence
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To misrepresent yourself as PLR Fairy LTD or falsely imply an official relationship with us
We reserve the right to suspend or terminate access where we reasonably believe these Terms or an applicable product licence have been seriously breached.
15. THIRD-PARTY SERVICES
PLR Fairy LTD uses third-party services and platforms in operating our business.
These may include Shopify, Systeme.io, Stripe, PayPal, Canva and other technology or service providers.
Use of third-party services may also be subject to those providers' own terms, privacy policies and availability.
We are not responsible for temporary outages, service changes or failures caused solely by third-party services outside our reasonable control.
Where a third-party problem affects access to a purchased product, we will take reasonable steps to assist you.
16. SHOPIFY
Our main online store is hosted using Shopify.
Shopify provides the ecommerce platform that enables us to operate the store, but purchases made from PLR Fairy LTD are transactions between you and PLR Fairy LTD.
Other PLR Fairy LTD products and services may be sold or delivered through other platforms, including Systeme.io.
17. PRIVACY AND PERSONAL INFORMATION
Personal information collected through our Services is handled in accordance with our Privacy Policy and applicable data protection legislation, including the UK GDPR and Data Protection Act 2018 where applicable.
We may share information with service providers where necessary to process payments, deliver products, manage memberships and accounts, provide customer support, send permitted communications and operate our business.
Please review our Privacy Policy for further information about how personal information is collected, used and protected.
18. MARKETING COMMUNICATIONS
Where you have subscribed to marketing communications, we may send you information about PLR Fairy LTD products, memberships, offers and other relevant content.
You can unsubscribe from marketing emails at any time using the unsubscribe link contained in our emails.
Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or service-related communications necessary to fulfil a purchase, administer an account or provide a membership or subscription.
19. CUSTOMER FEEDBACK AND REVIEWS
If you voluntarily provide a review, testimonial, feedback or other content relating to PLR Fairy LTD, you confirm that the content is truthful and that you have the right to provide it.
Where permitted by law, we may use genuine customer reviews, testimonials and feedback for reasonable business and promotional purposes.
We will not knowingly alter a review in a way that materially misrepresents the customer's opinion.
20. ERRORS AND INACCURACIES
Occasionally our websites or sales pages may contain typographical errors, incorrect prices, outdated information or other inaccuracies.
We reserve the right to correct genuine errors and update information.
If an obvious error materially affects an order you have already placed, we will contact you where appropriate and deal with the order fairly and in accordance with applicable law.
21. AVAILABILITY OF SERVICES
We aim to provide reliable access to our websites, membership areas and digital tools, but we cannot guarantee that access will always be uninterrupted.
Services may occasionally be unavailable because of maintenance, updates, technical issues, third-party outages or circumstances outside our reasonable control.
We may update or change digital tools and Services as our business and technology develop.
22. BUSINESS RESULTS
PLR Fairy LTD provides products, resources and tools intended to assist customers with creating and selling digital products and running their businesses.
We do not guarantee any particular level of:
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Sales
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Revenue
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Profit
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Website traffic
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Marketplace ranking
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Search ranking
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Social media growth
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Email list growth
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Business success
Examples, testimonials, case studies or marketing information are not guarantees that you will achieve the same results.
You remain responsible for your own business decisions and results.
23. LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.
To the fullest extent permitted by law, PLR Fairy LTD will not be responsible for indirect or consequential business losses arising from the use of our products or Services where such losses were not reasonably foreseeable.
Customers are responsible for reviewing and testing digital products and generated content before using them commercially.
We do not accept responsibility for losses caused solely by misuse of a product, failure to follow its licence, unauthorised modification, or third-party services outside our reasonable control.
Nothing in this section affects your statutory consumer rights.
24. TERMINATION AND SUSPENSION
We may suspend or terminate access to an account, membership or digital service where we reasonably believe there has been fraud, unauthorised account sharing, serious misuse, infringement of intellectual property rights or a material breach of these Terms or an applicable product licence.
Where reasonably possible and appropriate, we may contact you before taking such action.
Termination does not remove rights and obligations that arose before termination.
Provisions relating to intellectual property, licensing, liability and other provisions which by their nature should continue will survive termination.
25. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our business, products, technology, policies or legal requirements.
The most current version will be published on our website.
Where a material change affects an existing ongoing subscription or service and notification is required by law, we will provide appropriate notice.
26. SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary.
The remaining provisions will continue in effect.
27. GOVERNING LAW
These Terms and any dispute or claim arising from them are governed by the laws of England and Wales.
If you are purchasing as a consumer, you may also have mandatory rights under the laws applicable where you live, and nothing in these Terms is intended to remove those rights.
28. OTHER POLICIES AND LICENCES
These Terms should be read together with any other policies or licences applicable to your use of PLR Fairy LTD products and Services, including our:
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Privacy Policy
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Refund Policy
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PLR Licence
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Product-specific licences
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Membership-specific terms and conditions
Where additional terms apply to a particular product or membership, they form part of the agreement relating to that purchase.
29. CONTACT INFORMATION
Questions about these Terms of Service or your purchase can be sent to:
PLR Fairy LTD
Company No. 16981046
Unit 129123
Lytchett House
13 Freeland Park
Wareham Road
Poole
Dorset
BH16 6FA
United Kingdom
Email: hello@plrfairy.com