Refund policy
Refund Policy
Last updated: August 2026
We want you to be happy with your purchase from PLR Fairy LTD. If you have any questions about a product, membership or digital tool, please contact us before purchasing and we'll be happy to help.
This Refund Policy applies to purchases made from PLR Fairy LTD through plrfairy.com, our Systeme.io sales and checkout pages, and other official PLR Fairy LTD sales pages.
Digital Products
The majority of products sold by PLR Fairy LTD are digital products which provide immediate access to downloadable files, templates, resources, training or other digital content.
Due to the digital nature of these products, we do not normally offer refunds once the digital content has been supplied or accessed, except where required by law or where a specific product is sold with a stated refund guarantee.
Where required by applicable consumer law, you may be asked at checkout to consent to receiving digital content immediately and to acknowledge that this may affect your statutory cancellation rights.
Nothing in this Refund Policy affects your statutory rights.
If a digital product is faulty, materially different from its description, or you believe you are otherwise legally entitled to a refund or other remedy, please contact us at hello@plrfairy.com.
Memberships and Subscriptions
Memberships and subscriptions can be cancelled at any time.
Cancelling a subscription prevents future recurring payments. Payments that have already been made are not normally refunded, except where required by law or where a specific offer states otherwise.
You will normally continue to have access until the end of the subscription period you have already paid for, unless otherwise stated for the relevant membership.
It is the customer's responsibility to cancel a subscription before the next billing date if they do not wish to be charged again.
AI Tools, GPTs and Digital Builders
Purchases that provide access to AI tools, GPTs, printable builders, generators or similar digital tools are also considered digital content.
Because access is provided digitally, refunds are not normally available once access has been supplied, except where required by law or where a specific product guarantee applies.
Please check the product description and requirements before purchasing to make sure the tool is suitable for your needs.
Duplicate Purchases
If you accidentally purchase the same product more than once, please contact us at hello@plrfairy.com with your order details.
We will review genuine duplicate purchases and, where appropriate, arrange a refund for the duplicate transaction.
Problems Accessing Your Purchase
If you do not receive your download, login details or access instructions after purchasing, please check your spam or junk email folder first.
If you still cannot access your purchase, contact:
Please include the email address used when ordering and, where possible, your order or transaction details so we can locate your purchase.
A technical problem accessing a product does not necessarily mean the purchase needs to be refunded. We will first work with you to provide access to the product you purchased.
Payment Processing
Payments may be processed securely by third-party payment providers such as Stripe and PayPal.
PLR Fairy LTD does not directly store your full credit or debit card details.
Changes to This Policy
PLR Fairy LTD may update this Refund Policy from time to time. Any changes will be published on this page.
Nothing in this policy is intended to limit or exclude rights that cannot legally be excluded under applicable consumer law.
Contact Information
If you have questions about a purchase or believe you are entitled to a refund, please contact:
PLR Fairy LTD
Company No. 16981046
Unit 129123
Lytchett House
13 Freeland Park
Wareham Road
Poole
Dorset
BH16 6FA
United Kingdom
Email: hello@plrfairy.com